SUPPORT & INFORMATION
FREQUENTLY ASKED QUESTIONS
Find answers to common questions about booking makeup and hair services, bridal services, appointments, travel, preparation, payments, and more.
01 | BOOKING & APPOINTMENTS
HOW DO I BOOK AN APPOINTMENT? Start by submitting an inquiry with the details of your requested services, date, location, and number of people needing services. Once I review your inquiry and confirm availability, I’ll provide personalized pricing and the appropriate booking details. Your appointment is officially secured once all required booking items and payment have been received.
HOW FAR IN ADVANCE SHOULD I BOOK? I recommend reaching out as soon as you know your date, especially for weddings, weekends, and other popular dates. Availability varies throughout the year and appointments are booked on a first-come, first-served basis. Last-minute inquiries are always welcome when availability allows.
WHERE ARE APPOINTMENTS HELD? Many individual appointments, bridal previews, and makeup lessons take place at my private in-home studio in Ferndale, Michigan. Depending on the service and booking details, services may also be available at your requested location. Location details and any applicable travel fees will be confirmed before booking.
DO YOU WORK WITH CLIENTS OF ALL GENDERS, SKIN TONES, AND FEATURES? Absolutely. I work with a diverse range of clients across different skin tones, features, ages, gender identities, and levels of makeup experience. Every service is personalized to the individual, whether you wear makeup regularly, are trying something new, or are exploring how you’d like to present yourself. My goal is to create a comfortable, welcoming environment where you can communicate what you want from your service without judgment.
WHAT FORMS OF PAYMENT DO YOU ACCEPT? Accepted payment methods and payment instructions will be provided during the booking process. Any required payment must be received before an appointment or date is considered officially secured.
WHAT IS YOUR CANCELLATION AND RESCHEDULING POLICY? Cancellation and rescheduling policies vary depending on the service and booking. Any applicable policies, including non-refundable or non-transferable payments, will be provided before you book and outlined in your booking details or agreement.
DO YOU TRAVEL FOR APPOINTMENTS? Yes. On-location makeup and hair services may be available throughout Metro Detroit and beyond depending on the date, location, services requested, and schedule. Travel, parking, accommodations, or other location-related fees may apply and will be included in your personalized quote when applicable.
02 | BRIDAL SERVICES
HOW DO I BOOK BRIDAL MAKEUP OR HAIR? Start by submitting a bridal inquiry with your wedding date, location, requested services, and the approximate number of people needing makeup and/or hair. If I’m available, I’ll provide personalized pricing and booking details. Your wedding date is officially secured once all required booking items and payment have been received.
IS A BRIDAL PREVIEW REQUIRED? Yes. A bridal preview is included with your bridal booking and is required for all brides. Your preview gives us dedicated time to create and refine your wedding-day look, make adjustments, and finalize the details ahead of your wedding.
WHEN DOES MY BRIDAL PREVIEW TAKE PLACE? Bridal previews are scheduled after your wedding date has been officially booked and typically take place at my private in-home studio in Ferndale, Michigan. We’ll coordinate your preview date based on availability and your wedding timeline.
IS THERE A MINIMUM NUMBER OF SERVICES REQUIRED? No. Bride-only services are available if you are the only person needing makeup or hair. Bridal pricing varies depending on whether additional wedding-day services are booked. Bridal Makeup pricing applies when one or more additional wedding-day makeup services are booked, while Bridal Hair pricing applies when one or more additional wedding-day hair services are booked.
DO YOU PROVIDE SERVICES FOR BRIDESMAIDS AND WEDDING GUESTS? Yes. Makeup and hairstyling are available for bridesmaids, family members, wedding-party members, and other wedding guests. The number of services that can be accommodated will depend on your wedding-day timeline and the services requested.
ARE TRAVEL, PARKING, OR EARLY-START FEES ADDITIONAL? Yes. Travel, parking, early-start times, accommodations, and other applicable location or scheduling requirements are additional fees. Any applicable fees will be discussed and included in your personalized quote before booking.
CAN I BOOK BRIDE-ONLY MAKEUP OR HAIR? Yes. Bride-only makeup and bride-only hair are available when no additional wedding-day services of the same type are being booked. Bride-only pricing reflects the dedicated time, setup, products, and equipment required to provide that service exclusively for the bride.
03 | PREPARING FOR YOUR SERVICE
HOW SHOULD I PREPARE MY SKIN FOR MAKEUP? Please arrive with a clean face and moisturizer only. Avoid applying serums, facial oils, SPF, or other heavy skincare products on the day of your appointment unless otherwise instructed. Additional preparation instructions will be provided after booking.
HOW SHOULD I PREPARE MY HAIR? Unless otherwise discussed, hair should be freshly washed, completely dry, and blown out straight before your appointment. Please avoid oils, leave-in conditioners, or other products that may make the hair difficult to style. Specific preparation instructions will be provided after booking based on your service.
CAN YOU INSTALL CLIP-IN EXTENSIONS? Yes. Client-provided clip-in hair extensions can be installed and styled for an additional fee. Extensions should be clean, completely dry, and ready for installation. If you’re unsure whether your extensions will work with your desired hairstyle, feel free to mention them when submitting your inquiry.
HOW LONG SHOULD I ALLOW FOR MY APPOINTMENT? Appointment times vary depending on the service, desired look, hair length or texture, and number of people being serviced. Your estimated service time and scheduling details will be provided after booking so you know what to expect before your appointment.
CAN I BRING MY OWN MAKEUP, LASHES, OR PRODUCTS? Yes. If you have a specific product, lip color, or lashes you would like to use, you’re welcome to bring them to your appointment. I’ll determine how they can best be incorporated into your finished look based on the service and desired result.